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What is WATCH HEROES

  • What is WATCH HEROES ...

    Opened in January 2017 as the official site of the magazine "Otoko's Watch HEROES"! .
    In order to deliver "Used in Japan" products to customers who love watches all over the world, it was born as a world wide shopping site.


  • Watch specialty stores in Japan gather!

    At WATCH HEROES, we are opening stores in popular shops in Japan.
    To allow customers to shop with confidence, our staff has carefully selected stores to open stores.
    We will continue to increase the number of stores in the future, so please look forward to it!


  • We do not sell imitations so that customers can purchase with confidence.

    At WATCH HEROES, we set the following criteria and restrict store opening so that shop dealing fake is not opened. In addition, we check at fake products not to circle even after opening a store.


  • === Standard of opening stores ===

    ○We are limited to shops that have continued watch sales for more than a year.
    ○We are checking the location of real stores or operating companies.
    ○We have confirmed the existence of antiquary market permits.
    ○We have signed a contract with a document stating "I will not handle fakes".


  • === What we are doing to stores after opening a store ===

    ○Our advisor periodically visits stores. Support for product exhibition, We follow you to satisfy our customers.
    ○It checks whether there is a problem with the image or information of the item being exhibited.


  • We are introducing a system that can be purchased by people other than ourselves as a means of fraudulent use of malicious credit cards.

    On this site, you can order only with credit card security function (3D secure) (However, you can purchase credit cards made by each credit card company before 3D secure introduction.)
    VISA · JCB · MasterCard has a security function called "3D secure". This function is a mechanism that people other than the principal can not use the card illegally by setting a password that only the original person knows.

    I think that some people do not know, but when you issue a credit card, you need to set it up in person. Depending on the time of issuance, there is a high possibility that 3D secure introduction to cards issued in recent years has been introduced.

    We handle expensive watches, we adopt a system that can not purchase unfairly, so we can choose payment with credit card with confidence.

    For details of "3D secure", please see the following page.
    http://www.econtext.jp/service/settlement/creditcard/3dsecure


  • Services you are going to overseas customers

    1. 1. We have our own translation function. Because it corresponds to 60 languages, it is possible to find products in familiar language.

    2. 2. The item price is the sum of "item price + postage / transport insurance fee" is displayed.
      We do not charge WATCH HEROES over the displayed price.
      ※However, tariffs generated by the shipping destination country are not included. A separate customs duty is required.

    3. 3. In addition to credit card, PayPal · UnionPay · ALIPAY, it corresponds to various settlements.

    4. 4. We will ship the items you purchase after we inspect the product information for differences in our product information.
      In the unlikely event that fraudulent merchandise is found in the contents of the merchandise, we will respond to refunds after suspension of shipment to the customer.

    5. 5. We can not respond to overseas customers at each store.
      However, since WATCH HEROES has translation staff, WATCH HEROES will answer questions and doubts about the product. Please contact me from e-mail or the following inquiries.

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